Jobs at Need Mac Help

Need Mac Help, Inc. is always on the lookout for excellent on-site technicians. Must be qualified for the job, see below...

Applicant must have 5+ years of experience troubleshooting the Mac OS. Please do not apply if you are not a "Mac genius". Comparable Windows skills, although admirable, will not suffice for this job.

Exceptional people-skills, patience and professionalism required.

Should be comfortable tutoring all skill levels and be knowledgeable when giving advice to a client. The candidate must be friendly, presentable, punctual, trustworthy, reliable, honest, available, smooth under pressure, and equally comfortable and respectful in someone's home or in an office with 50 people. These qualities are just as important as computer skills for this job. Please do not apply if you do not qualify.

Applicant must have extensive knowledge and experience in:

  • Mac OS 8, 9 and 10
  • Apple's product line (and history)
  • networking - wired and wireless
  • drive/data recovery
  • file sharing
  • RAM installs
  • hard drive technology
  • font management and troubleshooting
  • backup equipment and strategies
  • servers / permissions
  • all Apple software
  • getting around New York City
  • and more...

Applicant should have knowledge and experience in:

  • Windows OS
  • UNIX
  • Adobe CS3 and QuarkXPress
  • FileMaker Pro
  • Audio and Video (ie: iMovie, FCP, Pro Tools, Logic)
  • Web Design
  • more...

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