Posts Tagged ‘Upgrade’

Buying a New Mac?

Thursday, July 10th, 2014

Our tech Gene encouraged me to write this post for our clients (and future clients) out there who are getting ready to purchase a new Mac.

We know that the new machines are awesome and it’s tempting to just run out and get a new MacBook Air or iMac to replace the older model that’s sitting on your desk. But before you make that order or rush to your nearest Apple Store, please give us a call or shoot us an email so that we can make sure that you are buying the right machine for your needs.  We’ve had a couple of cases recently where clients bought new machines without consulting us first, only to discover at the onsite service appointment that the new machine they had purchased did not have enough storage capacity for the data on their old machine.

So!  Just a reminder to our clients and NYC users to call or email us for purchase recommendations before scheduling an onsite Mac support appointment with one of our techs.  We can walk you through checking storage capacity on your current machine and discuss your workflow and needs for expansion. We are always here to help provide excellent Mac help!

Upgrade to Lion Special!

Thursday, July 21st, 2011

Apple hails 10.7 Lion as the “best version of OS X yet,” with over 250 new features and a revolutionary new installation process.

During this summer, NeedMacHelp will be offering our Upgrade to Lion Special.  We will upgrade your computer to Lion* and bring you up to speed on all the new features. No DVDs or a trip to the store necessary. For users not running at least Mac OS X 10.6.8 Snow Leopard (the minimum requirement to run Lion), we will help advise you on updating or upgrading your system.

Best of all, the whole appointment is 10% off.

Call 646-924-2727 now to schedule an appointment with one of our Apple Certified Macintosh Specialists!

*OS X Lion is $29.99, payable directly to Apple.

Problems with New Leopard Upgrade to OS X 10.5.6?

Wednesday, December 17th, 2008

I’ve been reading through the support forums and blogs about various problems that users have been encountering with the new upgrade to OS X 10.5.6.  Some of the issues reported thus far include:

  • Freezing at “configuring installation” screen
  • Mail crashes
  • Network issues
  • Time Machine backup failure
  • Problems with DFU mode

If you are anxious to install the upgrade, we recommend first reading the instructions on Apple’s website and to consider installing the larger Combo update.

Aluminum MacBook owners reporting problems with third-party RAM upgrades

Monday, December 8th, 2008

Thanks to our brilliant tech James for alerting me to this post on TUAW.

Apparently, some owners of the latest MacBooks have been reporting problems with their machines after installing third-party RAM.  I’ve read through some of the Apple Support Discussion forums and users have been mostly complaining about constant freezing and frequent crashes after upgrading with third-party RAM — even from very reputable vendors like OWC.  The solution for most of these users was to switch the third-party RAM for memory from Apple.

I also read the Cult of Mac post by Pete Mortensen, where he reported that he personally had not experienced any problems with the third-party RAM from Crucial that he installed in his new MacBook over a month ago.  Fluke?

To be safe, we would recommend configuring your new MacBooks with Apple branded RAM when you place your order with the Apple Store or any other authorized retailer.


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