Posts Tagged ‘iPhone’

Help! My iPhone 3G Battery Drains Too Fast!

Friday, October 9th, 2009

We’ve had complaints (and have made gripes of our own) about the weak life of the iPhone 3G battery.  The 3GS battery is better, but only slightly better.  What about the original iPhone battery you ask?  Well, some of our users swear that they never had the problems with their pre-3G phone’s battery that they do with their new and supposedly superior 3G or 3GS battery (one of the chief complaints is that the 3G battery dies overnight).  But there are many users out there that think the 3G and 3GS batteries are much improved.

Apple’s website provides a number of useful tips on how to conserve the power of your iPhone’s battery.  Most of it comes down to disabling certain services and features on your iPhone and only using them when necessary:

  • Turn off location services and use only when needed.
  • Turn off push notifications.
  • Fetch new data manually.
  • Turn off push mail and use only when needed.
  • Auto-check fewer email accounts.
  • Minimize use of third-party applications.
  • Turn off Wi-Fi and use only when needed.
  • Turn off Bluetooth unless you’re using a Bluetooth headset or car kit.
  • Use Airplane Mode in low- or no-coverage areas.
  • Set Brightness to Auto Brightness.
  • Turn off EQ in the settings for iPod.

Also keeping your iPhone locked while not in use will help conserve the life of the battery.  Set the auto-lock to 1 minute by going to Settings > General > Auto-Lock and selecting 1 Minute.

Dropbox Undo History – Policy Change

Thursday, July 16th, 2009

Just a note to our clients and readers that use the free version of Dropbox (in case you didn’t get or read the email that came from Dropbox) that the “undo history” feature is going to change as of August 1st.  The new policy will be to keep 30 days of undo history.  If you want to continue to have unlimited undo history, then you have to upgrade to one of the paid accounts.

Also!  Dropbox is releasing a free iPhone App soon that will let you to access your files from your phone.

Reminder! iPhone 3.0 Software Update Available Tomorrow, June 17.

Tuesday, June 16th, 2009

Just a friendly reminder to all of our clients, readers and friends with iPhones that the iPhone 3.0 Software Update is available tomorrow, June 17, 2009.

There have been a few helpful instructional videos posted by developers over the past few days.  I’m including one here that is fairly lengthy, but includes overviews of the following new features:

  • Internet Tethering (not currently available in the U.S.)
  • MMS Messaging (not available with AT&T until later in the summer)
  • Landscape Keyboard
  • Cut/Copy/Paste
  • Voice Memos
  • Universal Search – Spotlight
  • MobileMe Find My iPhone and Remote Wipe

Apple’s Keynote Address – WWDC 2009 Highlights

Tuesday, June 9th, 2009

Lots of exciting news announced at the 2009 WWDC today!  Some of the biggest highlights from the conference:

iPhone News

  • New iPhone 3GS will be available on June 19th.  Only major improvements seem to be better battery life and faster processor.  Our techs were wishing for 802.11n on the new iPhone, but alas, no.
  • A more affordable iPhone!  The current 8GB iPhone 3G is now $99!
  • iPhone OS 3.0 will be available free to all iPhone users on June 17th.  Has several new features and improvements on existing features.
  • Incredibly useful service “Find My iPhone” will be available to MobileMe customers.  Users can login to MobileMe from any browser and locate their iPhone on a Google Map.  Great theft deterrent!
  • Lost or stolen iPhones can be wiped clean of all data with a remote command.  If the iPhone is found, the data can be restored from a backup.

Apple Notebook News

  • MacBook Air is reduced in price and given faster processors.  The new 1.86GHz is now $1,499 and the new 2.13GHz is $1,799.
  • The 13″ aluminum MacBook is now part of the MacBook Pro line.  It now has a FireWire 800 port AND an SD card slot.  The new 15″ MacBook Pro also has the SD card slot, but the 17″ MacBook Pro is keeping the ExpressCard/34 slot.
  • Prices on the entry level MacBook Pro models have been reduced by $300!

Mac OS X 10.6 Snow Leopard News

  • Among the improvements and additions, Snow Leopard will have faster Time Machine backups, better iChat and Microsoft Exchange server support.
  • Snow Leopard will launch at some point in September and will be reasonably priced at $29 for current OS X 10.5 Leopard users.  The regular price for Snow Leopard will be $129.
  • Mac OS X Server Snow Leopard is also scheduled for release in September and will be $499 for an unlimited license.  It appears there will be no 10 user license option anymore.

Safari News

For additional information or if you want to view Apple’s WWDC 2009 Keynote Address, click here.

Mactracker – Now Available for the iPhone

Thursday, April 23rd, 2009

Mactracker is a fantastic freeware application (big thanks to its creator Ian Page).  It’s a database that contains information about every Macintosh computer ever produced.  It also provides a “Notes” section, where you can keep information regarding a specific model or about your own machine.

Now Mactracker is available as an iPhone app, which is perfect for users who want a quick reference guide to all Apple hardware (and also a very useful tool for our on-site Mac support techs).

Skype for the iPhone

Friday, April 3rd, 2009

Skype has finally made it to the iPhone.  You do have to be in a Wi-Fi zone to use it, but the call quality is fantastic.

Skype also offers a monthly subscription service as well as a service called Pay As You Go, which allows you to call landlines and mobiles at a very low cost per minute.  International calls with the Pay As You Go credit start at around two cents per minute.

Need Mac Help’s Top 10 iPhone Apps – App #10

Monday, January 12th, 2009

I’ll bet a lot of iPhone users out there made a New Year’s resolution to be more organized, more punctual with deadlines and to stop procrastinating.  Things, the final App in our top 10 list of currently loved iPhone Apps, is the perfect tool to help you manage to dos, notes and projects.

Things for the iPhone also syncs wirelessly with the desktop version of Things using Wi-Fi.  It’s easy to use, has a nice, elegant design — just an all-around great GTD App.

Need Mac Help’s Top 10 iPhone Apps – App #9

Wednesday, January 7th, 2009

I must admit that as far as games and puzzles go, I am a fan of the paper edition of the New York Times crossword, so I polled our techs at Need Mac Help to get their vote on the best and most addictive game App for the iPhone.  The clear winner is our App #9, Tatomic.

Tatomic is an action puzzle game with great graphics and 3 different game modes: Critical Mass, Radioactive Survival and Puzzle Mode.  It has a good degree of difficulty so even the free version, Tatomic Lite, which has 10 levels instead of 30, will keep you playing for quite a while.

Macworld 2009 Keynote Highlights

Tuesday, January 6th, 2009

While there were no new iMacs unveiled during this year’s Macworld Expo Keynote (sorry JDS), several other exciting announcements were made.

1.  A brand new version of iLife  — iLife 09

iPhoto 09 has two new organizational features: Faces and Places.

Faces uses facial detection so you can find a person’s face in the photo and type in their name.  It uses facial recognition to find the same person in multiple photos.  Phil allowed that it’s not perfect, but that it works really well.

Places allows users to organize photos according to where they were taken.  It uses GPS Geotagging, which is built into a few cameras and, of course, the iPhone.  iPhoto determines where your images were captured — even a specific landmark, like the Eiffel Tower (as per Phil’s example).  There’s also a location database so users can map older non-Geotagged photographs.

iPhoto 09 also has support for Facebook and Flickr!

iMovie 09 has been completely revamped.  There’s an advanced drag and drop system, automatic video stabilization, animated 2D and 3D travel maps and new video effects and themes.

GarageBand 09 has a feature called “Learn to Play,” where users can learn to play guitar or piano and read music.  Nine basic guitar and nine basic piano lessons are free.  There are also artist lessons priced at $4.99 each online, where users can learn to play the songs of professional musicians.  Users can learn guitar from John Fogerty and Sting and piano from Norah Jones and Sarah McLaughlan (among others).

2.  New version of iWork  — iWork 09

New features have been added to Keynote, Pages (the full screen view is pretty nice) and Numbers.  There’s also a new service — iWork.com.  It’s free right now and in beta, so check it out.

For users who haven’t upgraded to Leopard yet, there’s a box set with Leopard, iLife and iWork for $169, which ships late January.

3.  The New 17″ MacBook Pro!

Beyond its fabulous looks, the 17″ MacBook Pro is also:

  • The World’s Thinnest 17-inch Notebook at 0.98 inches
  • The World’s Lightest 17-inch Notebook at 6.6 pounds

The 17″ MacBook Pro also features 1920 x 1200 pixel resolution, 140H/120V viewing angle with both glossy and matte versions offered, 700:1 contrast ratio and 60% greater color gamut.  It has a 2.93 GHz Intel Core 2 Duo processor, up to 8 GB of memory and has a 320 GB drive (which can be upgraded to a solid state drive of 256 GB).

The best feature might be the battery — 8 hours on a single charge!  It can be recharged up to a thousand times — 3 times over the industry standard — and has a five year lifespan.

The 17″ MacBook Pro ships late January.

4.  iTunes in 2009

This April, a new pricing model will be introduced.  There will be 3 new prices for songs: $0.69, $0.99 and $1.29.  Apparently there will be more songs priced at $0.69 than $1.29.

Also, with the introduction of iTunes Plus, there will be DRM-free music (finally!).  Starting today iTunes is offering 8 million songs DRM-free, and by the end of the quarter there will be an additional 2 millon DRM-free songs.

Also today, the iTunes store is on iPhone via WiFi and 3G.  It’s no longer the WiFi store — just the iTunes Store.  Same price, same selection and same quality as on the regular iTunes Store.

And there you have it!  Phil wrapped up the keynote and Tony Bennett came out to sing “I Left My Heart in San Francisco” (very apropos choice of song).

Need Mac Help’s Top 10 iPhone Apps – App #8

Monday, January 5th, 2009

I love Twitterific for my desktop, and it was doing quite well for me on the iPhone, until I became aware of the two dozen or so other Twitter Apps for the iPhone.  I tried all the freebies and wasn’t that thrilled.  After reading all the positive reviews of Tweetie, I decided to up the $2.99 and give it a shot.

Ergo, Tweetie’s place in our Top 10 iPhone Apps.

The look of this App isn’t amazing, but I can view and use my different Twitter accounts, which I couldn’t with Twitterific.  Also, I can do custom searches, which is helpful.


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