Archive for the ‘Software’ Category

Snow Leopard 10.6.7 Font Update

Friday, April 29th, 2011

Some of our clients began reporting font printing issues after updating to 10.6.7.  Our industrious tech James found the fix earlier this week in Apple’s 10.6.7 Font Update.

As James noted, it’s rare for Apple to release one-bug-specific OS fix, and since the symptoms exactly match the problems and the 10.6.7 update timing matches the start of the problem that our clients were experiencing, he’s pretty darned confident that the problems will be resolved with the fix.

It appears as thought Apple got immediate reports of the problem, were able to replicate it and had an easy fix to push out right away, so they didn’t find a need to document it in their Knowledge Base.

The update includes the following fixes:

  • Address an issue in which some OpenType fonts don’t display correctly in certain applications
  • Resolve issues printing from Preview
  • Address an issue with PDF files not opening in third-party PDF viewing applications
  • Resolve invalid font errors when printing to PostScript printers

To download the update, visit the Apple website here.

iTunes 10.2.2 is here

Tuesday, April 19th, 2011

iTunes 10.2.2 was released yesterday via software update. No major new features but it does provide a few bug fixes:

  • Addresses an issue where iTunes may become unresponsive when syncing an iPad.
  • Resolves an issue which may cause syncing photos with iPhone, iPad, or iPod touch to take longer than necessary.
  • Fixes a problem where video previews on the iTunes Store may skip while playing.
  • Addresses other issues that improve stability and performance.

According to Apple’s support notes for iTunes 10.2.2, improvements include:

  • Sync with your iPhone, iPad, or iPod touch with iOS 4.3.
  • Improved Home Sharing. Browse and play from your iTunes libraries with Home Sharing on any iPhone, iPad, or iPod touch with iOS 4.3.

Advanced Web Ranking SEO software

Friday, April 15th, 2011

I think it goes without saying that all companies doing business today recognize the importance of having a website to promote the company’s products and services. However, not all companies understand the extreme importance of Search Engine Optimization (SEO). Like it or not, SEO has become a necessary part of business operations. If Google doesn’t sufficiently love the content of your website, then your site will suffer in Google’s search rankings. If potential clients and customers aren’t finding your website through a Google search for keywords that describe the products and services that you offer, then you are losing countless amounts of business.

Just to make it less abstract, let’s say that you have a company called Midas Touch. The primary product that Midas Touch makes is 14K gold paperclips, and there’s a customer out there who is in dire need of replenishing his or her stock of 14K gold paperclips.  When this potential customer types in the keywords “14K paperclips” in Google, you want to make sure that Midas Touch’s site is the first thing they see.  If the Midas Touch website doesn’t have enough unique, original content, or if the website isn’t updated on a regular basis, however, then Google is going to punish Midas Touch by sending its website to the bottom of the Google search listings. Instead of appearing on page 1 of the search for “14K paperclips,” the Midas Touch website might be found on page 6 or 7.

So instead of Midas Touch getting the order for 1,000,000 14K gold paperclips, your competitor, Goldfingerz, who has a website chockablock full of unique, relevant content, no Adobe Flash, loads of inbound links and a constantly updated blog that keeps the public aware of the changes in the 14K gold office supply market, will end up making the big sale due to a great page rank and top position in Google’s search engine on page 1 for the search term “14K paperclips.”

For me (and I’m sure I’m not alone), tracking web rankings, visitors, keywords, etc. on a regular basis can an incredibly boring, monotonous and abstract activity. It most certainly is if you are tracking page rankings and keywords by searching for your “golden” keywords yourself, and manually logging the results in a spreadsheet. Although Google Analytics is great for tracking visitors, as well as the keywords that visitors have used to get to your site, it doesn’t help you determine where your site is appearing in Google or other search engines for all of your top keywords.

Thankfully, I found an incredibly useful tool called Advanced Web Ranking. Advanced Web Ranking is SEO software that makes compiling data and analyzing search engine rankings for my site (site ranking) an efficient and painless task. It generates comprehensive and clear reports for all my important keywords so I don’t have to create them manually. Advanced Web Ranking also tracks my keywords in search engines beyond Google. Yahoo, MSN and other search engines are also included. Additionally, Advanced Web Ranking has a great keyword research tool.

With its easy-to-use browser-like interface, Advanced Web Ranking makes it easy for me to keep up-to-date with my website’s position in Google and other search engines, which makes the task almost enjoyable!

For more information on Advanced Web Ranking SEO software, visit their site at

Sparrow email for Mac

Tuesday, March 29th, 2011

Sparrow 1.1 was released last week and the release notes state that it is a “major” update with lots of fixes and features, including:

  • General IMAP support: Gmail, Mobile Me, Yahoo and any custom IMAP account can be used with Sparrow
  • Priority Inbox: Gmail’s priority inbox is integrated
  • Per Alias signature (very cool!): you can use a different signature for each of your avatars

Our techs give Sparrow an 8/10. They find the menu bar integration to be nice, but complete separation of mail accounts (you can’t move messages between accounts) is a minus.

More information can be found on the different features and bug fixes in Sparrow 1.1 can be found at the Sparrow website.

Sparrow 1.1 is available at the Mac App Store.

Mac OS X 10.6.7 update

Thursday, March 24th, 2011

Snow Leopard update number 7 arrived this week and can be downloaded via Software Update.  As always, please please please make sure you are backed up before installing!

According to Apple’s security notes, among the many bug fixes and security updates to be had are those that:

  • Improve the reliability of Back to My Mac.
  • Resolve an issue when transferring files to certain SMB servers.
  • Address various minor Mac App Store issues.

More information on the 10.6.7 update can be found on Apple’s site here.

An interesting post released today by reveals that the 10.6.7 update for the 2011 MacBook Pro (a separate update from the general 10.6.7 update for the Thunderbolt-equipped MacBook Pros) has support for several AMD graphics cards that are not presently found in any Mac.  As MacRumors notes, this could be a glimpse of the kinds of graphics cards that will be found in future Macs.

iOS 4.3 quick review

Monday, March 14th, 2011

So it looks like iOS 4.3 is a safe update.  The user who reported bricking his iPhone with the update seems to be an anomaly.

Improvements / updates include:

  • Safari Performance – the new Nitro JavaScript engine powering Safari runs JavaScript up to twice as fast as in iOS 4.2.
  • Personal Hotspot for iPhone 4 – when you enable Personal Hotspot on your iPhone 4, you are now able to share your cellular data connection with your Mac, PC, iPad, or other Wi-Fi-capable device.
  • iPad Side Switch- you can now customize the switch on the side of your iPad to lock the screen rotation or mute the volume.
  • AirPlay Enhancements – in addition to music, movies, and photos, AirPlay now streams video from your Photos app.
  • iTunes home sharing – play anything (music, movies, podcast…) from your iTunes library from anywhere in your house on your iPhone, iPad or iPod over your shared Wi-Fi network.

Don’t rush to update your iPhone to 4.3!

Wednesday, March 9th, 2011

Attention fellow Mac users!  We’ve already had a report of a user bricking his iPhone when he updated to iOS 4.3.  We caution all our clients and users out there to wait until we’ve had a chance to read through the reports being posted on the interwebs and test it out ourselves…

Cyberduck 4.0.1 is now available

Wednesday, March 9th, 2011

Everyone’s favorite open source FTP and SFTP, WebDAV, Cloud Files and Amazon S3 client for Mac OS X is now available for Windows, too.  Cyberduck is available from the developer’s site here.

Release notes show the following changes:

- [Localize] Ukrainian Localization
- [Feature] Version for Microsoft Windows XP, Windows Vista & Windows 7.
- [Feature] Replaced protocol implementation (FTP)
- [Feature] Connecting to Windows Azure Blob Storage (#3938)
- [Feature] Connecting to Dropbox
- [Feature] Copy and paste files using menu item to duplicate
- [Feature] Multipart Uploads with parallelism (S3) (#5487)
- [Feature] Support new 5TB Object Size Limit (S3)
- [Feature] Upload item in Finder context menu to upload selected file (Mac)
- [Feature] Upload item in Services menu of thirdparty programs main menu supporting files and folders (Mac)
- [Feature] Select bookmark to upload to when dragging files to application
- [Feature] Invalidation (Purge) of files in CDN (Cloudfiles/Akamai)
- [Feature] Skip option not available in transfer prompt (#1159)
- [Feature] User interface to create symbolic links (SFTP) (#1724)
- [Feature] Support for Asia Pacific (Tokyo) location (S3)
- [Feature] Website endpoint configuration option for buckets (S3)
- [Feature] CDN configuration for website endpoints as custom origin (CloudFront)
- [Feature] Open connection in PuTTY Terminal for current working directory (SFTP) (#5593)
- [Bugfix] Limit number of concurrent transfers (#5539, #5624)
- [Bugfix] Qeued transfers start in random order (#5632)
- [Bugfix] Dragging into topmost folder in browser (#1945)
- [Bugfix] ACLs getting dropped when updating metadata (S3) (#5571)
- [Bugfix] .CDN_ACCESS_LOGS folder listing is empty (Cloudfiles) (#5350)
- [Bugfix] Unicode normalization for filenames in upload (#5162)
- [Bugfix] Duplicate file breaks editing (#5524)
- [Bugfix] Large transfer history causes slowdown (#2889)
- [Bugfix] List all files regardless of document ownership (#5570) (Google Docs)
- [Bugfix] Images always converted to documents (#5601) (Google Docs)
- [Bugfix] Preserve symbolic links in transfers (#1860) (SFTP)
- [Bugfix] High CPU usage after transfer has completed (#5640)
- [Bugfix] Multiple distributions created (CloudFront) (#5675)
- [Bugfix] Passwords not saved when custom port set (#5623)
- [Bugfix] Switching application interface language (#5718)
- [Bugfix] Uploads with reduced redunandency fail (#5694) (S3)

The iPad 2 looks awesome.

Thursday, March 3rd, 2011

Most of the rumors turned out to be true. The iPad 2 is thinner, faster AND lighter! It does indeed have TWO (2) cameras on the front and the back (FaceTime for iPad!). The new 1GHz dual-core A5 chip is supposed to be twice as fast as the original, with ultra fast graphics up to nine times (9x!) faster.

While we were a bit disappointed that there’s no Thunderbolt connectivity on the new iPad 2, we were pleasantly surprised to see HDMI output on the new tablet (it does require an Apple Digital AV Adapter).

The iPad 2 will be available for order on March 11!

Extend your battery – uninstall Flash and use Google Chrome!

Monday, February 14th, 2011

As we mentioned in a previous post, Adobe released Flash Player 10.2 last week and users can download the update by going to Adobe’s website.  However, for users out there who would like to decrease the battery drain they experience when using Flash Player, an alternate path would be to uninstall Flash and use Google Chrome browser for Flash sites.  Google Chrome has Flash built into it, which eliminates the need for users to download, install and update it separately.  When Adobe released Flash Player 10.2 last week, Google Chrome users received the new version of Flash in an update to the browser the same day.

Click here to uninstall Flash Player Mac OS X 10.4-10.6. on Twitter