Archive for the ‘Software’ Category

BlackBerry Desktop Manager for Mac Available October 2

Wednesday, September 30th, 2009

Hurray for all you BlackBerry users out there!  It has been reported that BlackBerry Desktop Manager for Mac will be out this Friday, October 2 at 1:00pm EST.  Better late than never!

Snow Leopard and Printer Drivers

Friday, September 25th, 2009

If your printer drivers were not included with the Snow Leopard OS installer, you probably need to install Rosetta.

Apple has a straightforward support document in its Mac OS X 10.6 Help section here.

Snow Leopard Update 10.6.1 Available

Friday, September 11th, 2009

Yesterday Apple released the Mac OS X v10.6.1 update for Snow Leopard users.  Users can get the update by going to the Apple menu and selecting Software Update.

This update includes the following fixes:

  • Improves compatibility with some Sierra Wireless 3G modems
  • Addresses an issue in which some printer compatibility drivers might not appear properly in the Add Printer browser
  • Addresses an issue that might cause DVD playback to stop unexpectedly
  • Addresses an issue that might make it difficult to remove an item from the Dock
  • Resolves an issue in which the Command-Option-T keyboard shortcut would sometimes bring up the special characters menu in applications such as Mail and TextEdit
  • Addresses instances in which auto account setup in Mail might not work
  • Resolves issues when sending mail with certain SMTP servers
  • Addresses an issue in which Motion 4 could become unresponsive
  • Includes an update to Adobe Flash Player plug-in version 10.0.32.18

Snow Leopard Guides and Reviews

Friday, September 11th, 2009

By popular request, we put forth here a brief list of informational guides and reviews of Snow Leopard that have been published by various tech sites:

Ars Technica’s thorough review of Snow Leopard

Apple’s list of software that is incompatible with Snow Leopard

Apple’s support document on printing and adding printers in Snow Leopard

Macworld’s guide to installing Snow Leopard*

*NOTA BENE: We always recommend that our clients check in with us before installing ANYTHING.  For all other Mac users out there who are itching to install Snow Leopard, please make sure you backup your machine before installing!

Snow Leopard Release Coming Sooner Than September?

Thursday, August 20th, 2009

Macrumors, the New York Times and others reported yesterday that the Mac Box Set version of OS X 10.6 Snow Leopard was available on the Apple Store website yesterday.  The listing apparently noted the box set as shipping within 24 hours, but is now no longer available on the Apple Store site.

This siting has fueled speculation that the release of Snow Leopard could come as early as August 28, instead of the September launch that was announced earlier this summer.

Mac OS X 10.5.8 Update Available Now

Thursday, August 6th, 2009

The Mac OS X 10.5.8 Update was released yesterday and you can update by running Software Update from the Apple menu on your machine or by downloading the Update here from Apple’s website.

The following improvements and fixes are included in the update:

  • Upgrades Safari to version 4.0.2.
  • Improves the accuracy of full history search in Safari 4.
  • Resolves an issue in which certain resolutions might not appear in the Display pane in System Preferences.
  • Dragging an Aperture image into Automator now invokes an Aperture action instead of incorrectly invoking an iPhoto action.
  • Resolves an issue that could prevent importing of large photo and movie files from digital cameras.
  • Improves overall Bluetooth reliability with external devices, USB webcams and printers.
  • Addresses an issue that could cause extended startup times.
  • Improves iCal reliability with MobileMe Sync and CalDav.
  • Addresses data reliability issues with iDisk and MobileMe.
  • Improves overall reliability with AFP.
  • Improves overall reliability with Managed Client.
  • Improves compatibility and reliability for joining AirPort networks.
  • Improves Sync Service reliability.
  • Includes additional RAW image support for several third-party cameras.
  • Improves compatibility with some external USB hard drives.
  • Includes latest security fixes.

As always, please BACKUP before you install the update.  Also, you may want to visit MacFixIt’s site here and here for reports of issues that some users have experienced with this update.

BlackBerry Desktop for Mac Coming Soon

Thursday, July 23rd, 2009

I know all of our BlackBerry-using clients have been waiting for this and I apologize for not posting it earlier this week.  BlackBerry Desktop Software is going to be out for Macintosh in September!  That’s right!  Only a couple months away.

BlackBerry Desktop Software promises to:

  • Sync your iTunes playlists, calendars, contacts, notes and tasks
  • Add/Remove applications
  • Update your device when new software becomes available
  • Backup and restore your device data with such features like automatically scheduled backups and optional encryption
  • Manage multiple devices

Note that the software supports OS X 10.5.5 and above.

Check out The Official BlackBerry Blog for screenshots of the new software.

Dropbox Undo History – Policy Change

Thursday, July 16th, 2009

Just a note to our clients and readers that use the free version of Dropbox (in case you didn’t get or read the email that came from Dropbox) that the “undo history” feature is going to change as of August 1st.  The new policy will be to keep 30 days of undo history.  If you want to continue to have unlimited undo history, then you have to upgrade to one of the paid accounts.

Also!  Dropbox is releasing a free iPhone App soon that will let you to access your files from your phone.

Safari 4.0.2 Update Released

Friday, July 10th, 2009

The 4.0.2 update is available via Software Update or by going to Apple’s website.  The notes in the support section of Apple’s site note that this update has two fixes: one addresses potential cross-site scripting attacks; the other addresses a memory corruption issue in Webkit’s handling of numeric character references, which could allow arbitrary code execution or application termination after visiting a malicious site.

EMC Retrospect 8.1 Released

Tuesday, June 30th, 2009

Retrospect 8.1 build 148 was released yesterday, which looks to have a very large set of fixes.  Check out the impressive list here.


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