Archive for the ‘Accessories’ Category

Outlook app for iOS launched today

Thursday, January 29th, 2015

One of our techs brought this news item to our attention today: Microsoft has released its Outlook app, which includes support for iCloud, Gmail, and Yahoo Mail! I know a lot of our clients who rely on Outlook could really benefit from having their email, calendars, contacts, and attachments in one unified view. Furthermore, this might be the best app ever for Gmail users.

Here’s the official list of features from Microsoft:

Manage your inbox

  • Outlook automatically triages your inbox for you, surfacing your most important email. Less relevant email is placed in your “Other” inbox.
  • Swipe to quickly delete, archive, or schedule messages.
  • Schedule emails and they will return to your inbox at a later time.

Your calendar built-in

  • Switching between your email and calendar apps is a thing of the past. Outlook includes your calendar and notifies you with appointment reminders.
  • Find available meeting times and share them in email or schedule a meeting.

Attachments made easy

  • View and attach any file from your email, OneDrive, Dropbox, and other accounts with just a few taps.
  • Send large files even if you haven’t downloaded them to your phone.

Find anything fast

  • Filter your inbox to only show messages that are unread, flagged, or have attachments, with a single tap.
  • Quickly find the right messages, people and files by typing just a few letters.
  • Outlook shows people you communicate with most often, and lets you conveniently drill down to see all related emails, meetings and files.


Nota bene! The Outlook app for iOS requires iOS 8.0 and 22.5 MB free space.

Download Outlook app for free on Apple iTunes here. And please feel free to contact us, so that we may help you arrange for an appointment with one of our Apple certified Mac techs, who will help you navigate the new options and see how they can improve your workflow!

What will Apple announce at tomorrow’s media event?

Wednesday, October 15th, 2014

The Apple media event scheduled for tomorrow, Thursday, October 16 promises another round of new releases.  We’ve already seen the new iPhone 6 and a new version of iOS, but we are fairly certain that Apple will announce the following new devices and machines:

1. Retina iMac

2. New iPad

3. The launch of OS X Yosemite

4. A new Mac mini

There have been rumors that Apple will release a new version of Apple TV as well, which is possible since it has been a while since the device has seen any major changes.


OS X 10.9.2 Released – Fix for SSL Security Flaw Included

Tuesday, February 25th, 2014

The OS X Mavericks 10.9.2 update was released a few hours ago. This update is recommended for all users who are running OS XMavericks. It addresses an SSL security flaw that was announced by Apple in its security notes for iOS 7.0.6 — an update for the iPhone, iPad and iPod touch that was delivered at the end of last week.

In addition to the security fixes, the 10.9.2 update also improves compatibility with Gmail archive mailboxes (something many of our clients have been waiting for) as well as includes improvements to Gmail labels.

For more information on the update and how to update, visit Apple’s support page for 10.9.2 here. As always, be sure to backup up your machine before updating!

For more information on iOS 7.0.6, visit Apple’s security page here. Update on your iPhone, iPad, or iPod Touch via Settings > Software Update.

Apple TV users: Don’t Forget to Update!

Thursday, December 12th, 2013

Yesterday Apple added a bunch of new channels to the Apple TV, including a Watch ABC channel to allow subscribers to certain cable services to watch content from their local ABC affiliate through Apple TV. Other new channels include the financial channel Bloomberg, the streaming movie and television show channel Crackle, and the Korean channel KORTV.

To update your Apple TV to the current software version (via Apple’s website):

Select Settings > General > Update Software.

Apple TV checks for an available update; if one is available, a download message should appear.

Click Download Now to start the download process.

Important: Do not disconnect your Apple TV during the update process. The Apple TV status light may flash slowly during the update and restart process; this is expected behavior.

Note: On an Apple TV (1st generation) with software version 1.x: When the update has finished downloading, an Update Now message should appear. To start the update process, click Update Now.

Additional Information

During the update process, your Apple TV may restart, then display the Apple logo and status bar once or twice. Please do not disconnect your Apple TV from power during the update process.

Experiencing Battery Drain on Your iPhone 5?

Friday, April 12th, 2013

I’ve had a couple calls from clients (can you say alliteration?) about a sudden drain on their iPhone 5 battery.  In both cases, the users noticed the drain after updating to iOS 6.1.3.  I took a peak at the Apple support boards and it seems like some other users are experiencing similar issues.

We’ll keep an eye out for a statement from Apple on the issue, but in the meantime, here are some simple tips to follow to get the most out of your iPhone battery:

1. First, take a look at your usage. Settings icon > General > Usage. Scroll to the bottom and find “Time since last full charge,” and you’ll see 2 things: “Usage,” which is the amount of time your iPhone has been up and in use since its last full charge, and “Standby,” which is the amount of time your iPhone has been powered on since its last full charge.

2. Turn off push notifications (unless you really need them). Settings icon > Notifications. Look at the items “In Notification Center” and click on the ones that you don’t need push notifications from. Slide the “On” to “Off.”

3. Turn down the brightness on your screen. Settings icon > Brightness & Wallpaper. Move the bar closer to the dimmed sun icon.

4. Turn off location services that you don’t need. Settings icon > Privacy > Location Services. Go through all the applications that you don’t really care about (does IMDb really need location services on? Fruit Ninja?).

5. Go through at least one charge cycle per month. Apple defines this as charging the battery to 100% and then completely running it down.

Above and beyond all this, you can always pick up a mophie juice pack air, which is a case that gives up to an additional 8 hours of talk time on 3G (10 hours on wifi).

Post-Holiday Gadget Guide

Thursday, January 10th, 2013

Happy New Year from all of us at Need Mac Help! We know many of our users received (or purchased) an iPhone 5, iPad or iPad mini, and/or MacBook Pro over the holidays. So what else could you possibly need, right? Well, here are a few ideas that might inspire…

  • Little Pocket Book for iPhone 5: iPhone case and wallet in one! Super thin case with beautiful leather interior and exterior. The soft, durable leather provides protection for your iPhone. All this and it’s handmade in the USA by Pad & Quill. The Little Pocket Book is $59.95 at Pad & Quill and is available in black or brown exterior with different color interior.

  • HyperJuice Stand: There are iPad stands, and then there are IPAD STANDS. The HyperJuice Stand for iPad is the perfect combination of form and function. It’s got a built-in 16 hour battery pack, and 2 rubberized slots, which hold the iPad at 18 degrees and 45 degrees (portrait and landscape positions) with and without a case. The HyperJuice stand can be found at the HyperShop for $129.95.


  • PLAY Video Memo: From Native Union, the makers of the POP Phone, the original retro handset. The PLAY Video Memo is a high quality recording video memo pad with color playback on a 2.4″ screen. It holds multiple messages up to 3 minutes in total. It also has a magnetic back so you can stick the PLAY on your fridge (or any other metallic surface)! The PLAY Video Memo is $49.99 through the Native Union website.



Dropbox Storage Doubled!

Wednesday, July 11th, 2012

Hello Dropbox Pro users! Did you wake up this morning to find that your Dropbox automagically supersized overnight?  This is good news for our clients, us, and, well heck, everyone out there who uses Dropbox: Dropbox Pro now comes in 100 and 200 GB plans, but at the price of the original 50 GB and 100 GB plans.  AND for our users who need even more space, a new 500 GB plan is now available!  Dropbox has all the plan info spelled out on its pricing page here.

In a world of ever-increasing file sizes and the need for more hard drive space, Dropbox is a great service to have. For Mac users out there in the New York City area who need help with storage, offsite backup, sync services, and cloud storage, feel free to contact us here at Need Mac Help about options. One of our knowledgeable Mac consultants can help you sort out the best solution for your home or work environment.

How to clean your Mac

Thursday, September 22nd, 2011

We get this question quite often… sometimes after the damage has already been done.  For example, one user thought it was ok to spray Windex directly on his iPhone.  Definitely a no-no!

Apple has a comprehensive list of cleaning procedures for all of its products — from iPods to iMacs to MacBook Pros.

We use iKlear products to clean our Apple devices.

For more information or recommendations on how to clean your Apple devices, please contact us and we can arrange for an appointment with one of our Mac support specialists.

DIY iPhone Gloves

Wednesday, December 29th, 2010

We’re still digging out from the blizzard here in NYC. Nevertheless, our hardworking citizens have braved the cold and the mountains of snow to go to work (or to play for those of you lucky to be off this week). I’ve noticed quite a few folks who didn’t receive fancy touchscreen gloves like the Freehands Power Stretch or Tavo Gloves for Christmas, and are desperately ripping off their mittens to answer a call, text or email on their iPhones as they are out and about.

If you can’t find a pair of these specially designed iPhone gloves, fear not! Our tech James gave me a tip on a post from Instructables that shows you how you can make a pair yourself! So if you’re feeling crafty and want to create your own unique pair of touchscreen gloves, you can visit the post here for the how-to video and instructions.

New DroboPro FS NAS

Friday, October 8th, 2010

Data Robotics announced the new DroboPro FS this week. The DroboPro FS has eight drive bays (as opposed to the five drive bays that are in the current Drobo FS) and dual Gigabit Ethernet ports.

The eight drive bays make it possible to have as much as 16TB of available storage (depending on how you configure the device).

The dual Gigabit Ethernet ports can be configured to fail over if one link fails. They can also be set up to use one port for data access on the local area network and the other port to sync backups to another DroboPro FS. This capability will be made available through the Drobo Sync application, which is a free update slated to arrive at the end of the month to the included Drobo Dashboard software.

According to Data Robotics site, the DroboPro FS has a leadtime of 6 to 8 weeks. on Twitter