We get this question quite often… sometimes after the damage has already been done.  For example, one user thought it was ok to spray Windex directly on his iPhone.  Definitely a no-no!

Apple has a comprehensive list of cleaning procedures for all of its products — from iPods to iMacs to MacBook Pros.

We use iKlear products to clean our Apple devices.

For more information or recommendations on how to clean your Apple devices, please contact us and we can arrange for an appointment with one of our Mac support specialists.

We’re still digging out from the blizzard here in NYC. Nevertheless, our hardworking citizens have braved the cold and the mountains of snow to go to work (or to play for those of you lucky to be off this week). I’ve noticed quite a few folks who didn’t receive fancy touchscreen gloves like the Freehands Power Stretch or Tavo Gloves for Christmas, and are desperately ripping off their mittens to answer a call, text or email on their iPhones as they are out and about.

If you can’t find a pair of these specially designed iPhone gloves, fear not! Our tech James gave me a tip on a post from Instructables that shows you how you can make a pair yourself! So if you’re feeling crafty and want to create your own unique pair of touchscreen gloves, you can visit the post here for the how-to video and instructions.

Data Robotics announced the new DroboPro FS this week. The DroboPro FS has eight drive bays (as opposed to the five drive bays that are in the current Drobo FS) and dual Gigabit Ethernet ports.

The eight drive bays make it possible to have as much as 16TB of available storage (depending on how you configure the device).

The dual Gigabit Ethernet ports can be configured to fail over if one link fails. They can also be set up to use one port for data access on the local area network and the other port to sync backups to another DroboPro FS. This capability will be made available through the Drobo Sync application, which is a free update slated to arrive at the end of the month to the included Drobo Dashboard software.

According to Data Robotics site, the DroboPro FS has a leadtime of 6 to 8 weeks.

iPhone 4 owners! Don’t install the new iOS 4.0.1 update yet! We’ve had 2 reports of the update bricking the iPhone! Other users have been reporting similar issues with the new update.

iPhone OS 4 is arriving sometime this summer!  The major new iPhone OS features and improvements are:

• Multitasking (only available with iPhone 3GS and third-generation iPod touch 32GB and 64GB models from late 2009)
• Folders – organize your apps
• iBooks – read books on your iPhone
• Enhanced Mail – unified inbox, switch between inboxes more quickly, organize messages by threads, and the ability to open attachments in third-party apps

Other exciting new features and improvements include:

• Spell check
• Bluetooth keyboard support
• User-defined wallpaper
• Tap to focus when recording video and a 5x digital zoom for the camera
• Playlist creation and nested playlists
• Game Center — an official social gaming network for the iPhone

You can catch the official Apple keynote on the new iPhone OS 4 here.

For our users who just purchased the latest iMac, which comes with the super sleek Magic Mouse, and for those of you who may have just purchased the Magic Mouse alone, there are software updates available.  The only information that Apple has provided about the updates is that you should install the software to “take advantage of your Magic Mouse special features.”

Magic Mouse Update – Leopard

Magic Mouse Update – Snow Leopard

I’ve been looking for a basic (but not unattractive) laptop cover to protect my MacBook Pro, but everything that I’ve found has a bulky, clunky design.  I finally found exactly what I’ve been looking for in this envelope laptop sleeve by designer Christiane Hoegner.

The envelope has lightweight shock-absorbing high-density foam packaged in colorful fabric.  Simple, elegant and the right size for my MacBook and my bag.

I’ve seen a lot of really beautiful etchings on MacBook Pros throughout the years, but have never been able to to commit to getting one done for my own MacBook.  I found the perfect solution in these lovely laptop decals by Michelle Christina.  The Venus Flytrap Decal is my favorite.  AND they would be a perfect stocking stuffer (yes Santa, I am talking to you).

Venus Flytrap Laptop Decal