Archive for July, 2014

Buying a New Mac?

Thursday, July 10th, 2014

Our tech Gene encouraged me to write this post for our clients (and future clients) out there who are getting ready to purchase a new Mac.

We know that the new machines are awesome and it’s tempting to just run out and get a new MacBook Air or iMac to replace the older model that’s sitting on your desk. But before you make that order or rush to your nearest Apple Store, please give us a call or shoot us an email so that we can make sure that you are buying the right machine for your needs.  We’ve had a couple of cases recently where clients bought new machines without consulting us first, only to discover at the onsite service appointment that the new machine they had purchased did not have enough storage capacity for the data on their old machine.

So!  Just a reminder to our clients and NYC users to call or email us for purchase recommendations before scheduling an onsite Mac support appointment with one of our techs.  We can walk you through checking storage capacity on your current machine and discuss your workflow and needs for expansion. We are always here to help provide excellent Mac help!

AIM Login Support Discontinued for Mac.com and Me.com IDs

Monday, July 7th, 2014

Last month Apple issued a support document stating that as of June 30, 2014, it would stop support for AIM users with mac.com or me.com IDs. Apple noted that by upgrading to OS X 10.7.2 or later, however, users could continue to use their mac.com or me.com accounts.

According to a post by AppAdvice, Apple decided to discontinue support for ALL Mac OS X users that continued to use mac.com or me.com accounts with the built-in Messages app and other third-party applications. While we’ve had several instances of users who are running Mavericks being unable to login with me.com or mac.com in Messages, some users running 10.7.5 are reporting that they have had no change in AIM service and are continuing to login to iChat with legacy me.com and mac.com accounts.

If you can’t login to AIM via Messages or iChat, Apple’s support document gives instructions on how to create a new AIM ID to use with whatever version of OS X you have.


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