Archive for May, 2009

DroboPro for increased storage

Friday, May 29th, 2009

We recently recommended a 2.0TB miniStack drive to one of our clients (a small office with five users) to use as a Time Machine backup destination.  This size drive is perfect for this client, but for our clients who need more storage and high speed performance, we are looking to the DroboPro.

With 8 SATA bays, the DroboPro supports up to 16TB currently (12.48TB of usable storage single disk redundancy or 10.89TB dual disk redundancy).  This is much less expensive than similar options on the market right now and it has so much higher capacity!

@joesonthenose If you like the Snuggie

Thursday, May 28th, 2009

@joesonthenose If you like the Snuggie, chances are you’ll LOVE the Wearable Towel:

@sandibachom Sad to hear that….

Tuesday, May 26th, 2009

@sandibachom Sad to hear that. I included a link to Manny’s Virtual Wall in my original post to help get the word out on your good work!

Big thanks to Matt, Leslie and Jason

Wednesday, May 20th, 2009

Big thanks to Matt, Leslie and Jason for talking with me about Need Mac Help on RXP this morning! Will post mp3 on our website soon…

Some issues with the 10.5.7 update

Tuesday, May 19th, 2009

So far neither our techs nor our clients have reported any incidents with the latest Leopard update, 10.5.7.  However, Macfixit has had a number of users write in with certain problems that they have experienced after updating.

So far they have noted issues with the following:

  • Computer hangs at the blue screen upon start-up after the installation of the upgrade.
  • Disappearance of certain display resolutions.
  • Buffalo external hard drives are not being recognized post-update.
  • A few users have reported video issues on their MacBooks and MacBook Pros.
  • Inability to print to PDF and some programs crashing when during printing.
  • Bluetooth ceasing to work after the update.
  • Option to disable trackpad when using a mouse appears to disappear in certain MacBooks with the new update.

For info on workarounds and solutions where available, check out MacFixit articles here and here.  As always, the team at Need Mac Help recommends backing up before the installation of any update.  We also recommend installing the combo update.

This week is Design Week in NY…

Wednesday, May 13th, 2009

This week is Design Week in NYC, so I thought I’d post a link to this lovely chandelier made from Apple packing material

New York’s legendary Manny’s Music

Tuesday, May 12th, 2009

New York’s legendary Manny’s Music is going to close soon – could be by the end of the month. See more here:

OS X 10.5.7 update has arrived

Tuesday, May 12th, 2009

As our mac support experts have recommended in the past, it is wise to wait a little bit before jumping to upgrade your operating system.  There may be certain applications that you have on your machine that might not play nicely with 10.5.7 and we we’d like to get feedback from our trusted Need Mac Help techs after they’ve tested the new operating system.

For users who feel they absolutely must upgrade right away, please read Apple’s support document regarding the update.

MiFi 2200 portable EV-DO router from Verizon

Friday, May 8th, 2009

MiFi 2200 portable EV-DO router from Verizon. Your own password-protected wireless hot spot. via @engadget

Great big congrats to one of our clients Cake Factory

Wednesday, May 6th, 2009

Great big congrats to one of our favorite clients Cake Factory on winning a Webby for Best Professional Services site: on Twitter