Ready to Buy a New MacBook?

May 23rd, 2013

You might want to wait. With WWDC coming up on Monday, June 10, we think that Apple will most likely announce updates to its current product line. So if you can hold off on buying that new MacBook Pro or MacBook Air, you should.

WWDC 2013

Adobe News: Last boxed version will be Creative Suite 6

May 9th, 2013

Adobe announced this week that Creative Suite 6 is going to be the last boxed version and all of Adobe’s design products will henceforth be available only through its subscription service, Creative Cloud.

Creative Cloud pricing varies as follows:

COMPLETE INDIVIDUAL

Complete package: $49.99 per user (one-year subscription commitment). If you are currently a CS 3 or later user, you can get Creative Cloud for $29.99 per month for the first year.

Single app: $19.99 a month (one-year subscription commitment).

BUSINESS AND EDUCATION USERS

Separate packages exist for businesses and education at discounted rates.

Businesses: $69.99 per month, per user Team edition, which includes 100 GB of cloud storage per user for file sharing and collaboration. For businesses using CS3 or later, Adobe is offering a special offer of $39.99 per user per month.

Students and Teachers: $29.99 per month, but Adobe is currently offering a special for $19.99 per month, which is good through June 25, 2013. Education Teams have an annual plan for $39.99 per person per month.

More information on purchasing Adobe Cloud products can be found through Adobe’s site here.

Don’t hesitate to contact us to help set up Adobe Cloud for your home or business, or help you transition to the Cloud subscription service.

Safari 6.0.4 and 5.1.9 Updates

April 17th, 2013

Apple released updates to Safari today that allow users to enable the Java plug-in on a per website basis.  We generally recommend that users keep Java disabled, but in the event that you do need it, you can now choose when you want to use it.

When using Safari 6.0.4 (Mac OS X 10.7 and 10.8) and Safari 5.1.9 (Mac OS X 10.6), if you should go to a site that attempts to load a Java applet, a dialog box will appear on your screen to ask if you want to block or allow the Java applet.  You can also view a list of websites that have attempted to load Java applets by going to Preferences in Safari, clicking on the “Security” tab, and then clicking “Manage Website Settings…” You can then choose to block or allow these sites to use Java plug-ins.

There’s also a Java for OS X 2013-003 update that provides improved security by updating Java SE 6 to 1.6.0_45.  Per Apple’s notes:

“On systems that have not already installed Java for OS X 2012-006, this update disables the Java SE 6 applet plug-in. To use applets on a web page, click on the region labeled “Missing plug-in” to download the latest version of the Java applet plug-in from Oracle.”

Experiencing Battery Drain on Your iPhone 5?

April 12th, 2013

I’ve had a couple calls from clients (can you say alliteration?) about a sudden drain on their iPhone 5 battery.  In both cases, the users noticed the drain after updating to iOS 6.1.3.  I took a peak at the Apple support boards and it seems like some other users are experiencing similar issues.

We’ll keep an eye out for a statement from Apple on the issue, but in the meantime, here are some simple tips to follow to get the most out of your iPhone battery:

1. First, take a look at your usage. Settings icon > General > Usage. Scroll to the bottom and find “Time since last full charge,” and you’ll see 2 things: “Usage,” which is the amount of time your iPhone has been up and in use since its last full charge, and “Standby,” which is the amount of time your iPhone has been powered on since its last full charge.

2. Turn off push notifications (unless you really need them). Settings icon > Notifications. Look at the items “In Notification Center” and click on the ones that you don’t need push notifications from. Slide the “On” to “Off.”

3. Turn down the brightness on your screen. Settings icon > Brightness & Wallpaper. Move the bar closer to the dimmed sun icon.

4. Turn off location services that you don’t need. Settings icon > Privacy > Location Services. Go through all the applications that you don’t really care about (does IMDb really need location services on? Fruit Ninja?).

5. Go through at least one charge cycle per month. Apple defines this as charging the battery to 100% and then completely running it down.

Above and beyond all this, you can always pick up a mophie juice pack air, which is a case that gives up to an additional 8 hours of talk time on 3G (10 hours on wifi).

Apple Security Updates: Apple TV 5.2.1 and iOS 6.1.3

March 21st, 2013

Another round of security updates were released by Apple a couple of days ago, and clients have been asking if they should update.  Yes, yes, please!

The iOS 6.1.3 update fixes a bug that could allow someone to bypass the the passcode (and also adds improvements to Maps in Japan) .  The Apple TV 5.2.1 update fixes a number of security issues that are addressed by Apple here.  The Hulu interface has also been redesigned so users will see this after the update.

Yes, please download Java for OS X 2013 and Mac OS X v10.6 Update 13

February 25th, 2013

We always encourage our clients to contact us if they are unsure about an Apple (or any other) software update that has been released. A lot of calls and emails have come in regarding the security update that was released by Apple last week, and we just want to say, yes, please download Java for OS X 2013 and Mac OS X v10.6 Update 13. More information can be found on Apple’s site here.

Security updates should almost always be run, but this update is particularly important because it disables the Java plug-in on all Mac browsers. Apparently, hackers used a hole in Java to infect the employees’ machines at Apple (more info on this story here).

Why Are Apple Products So Popular?

February 11th, 2013

Last week I appeared on Jim Blue’s radio show “Keeping Technology Simple,” where Jim and I discussed the popularity of Apple products. We also talked about the increase in the numbers of businesses switching from PC to Mac, the main maintenance issues that confront our clients, as well as why we strongly recommend preventative maintenance visits. Have a listen here for our February promotion!

 

Post-Holiday Gadget Guide

January 10th, 2013

Happy New Year from all of us at Need Mac Help! We know many of our users received (or purchased) an iPhone 5, iPad or iPad mini, and/or MacBook Pro over the holidays. So what else could you possibly need, right? Well, here are a few ideas that might inspire…

  • Little Pocket Book for iPhone 5: iPhone case and wallet in one! Super thin case with beautiful leather interior and exterior. The soft, durable leather provides protection for your iPhone. All this and it’s handmade in the USA by Pad & Quill. The Little Pocket Book is $59.95 at Pad & Quill and is available in black or brown exterior with different color interior.

  • HyperJuice Stand: There are iPad stands, and then there are IPAD STANDS. The HyperJuice Stand for iPad is the perfect combination of form and function. It’s got a built-in 16 hour battery pack, and 2 rubberized slots, which hold the iPad at 18 degrees and 45 degrees (portrait and landscape positions) with and without a case. The HyperJuice stand can be found at the HyperShop for $129.95.

 

  • PLAY Video Memo: From Native Union, the makers of the POP Phone, the original retro handset. The PLAY Video Memo is a high quality recording video memo pad with color playback on a 2.4″ screen. It holds multiple messages up to 3 minutes in total. It also has a magnetic back so you can stick the PLAY on your fridge (or any other metallic surface)! The PLAY Video Memo is $49.99 through the Native Union website.

 

 

Hurricane Sandy: How to Help in and around New York City

November 2nd, 2012

We wanted to reach out to our Need Mac Help clients and the greater New York City community with some information on aid organizations that are helping residents that have been impacted by the storm.  If you are a NYC resident who has not been impacted by the storm, these links can also provide ways you can help locally.

Please feel free to contact us if you have recommendations of any local organizations that can help or use help.

NEW YORK CITY WIDE ORGANIZATIONS

ORGANIZATIONS BY BOROUGH:

BROOKLYN

BRONX

  • Volunteer at a Bronx Park – The Parks Dept. is looking for volunteers to help clean up the parks this weekend.
  • World Vision – World Vision is an organization with a focus on children and families in need that is seeking help in cleaning out its Storehouse this weekend.

MANHATTAN

QUEENS

  • Astoria Recovers – Lists of drop off locations where Astoria residents can donate food, water, batteries, cleaning supplies for the Rockaways
  • Powhatan Democratic Club in Astoria is also accepting donations this weekend. Donate:
    Blankets, shirts, socks, sweaters, jackets, sneakers
    Non-Perishable Food (such as Canned Soup, Canned Food)Drop-off location:
    Powhatan Democratic Club
    41-05 Newtown Road, Astoria
    Friday night 6:30pm-8:30pm
    Saturday 1:30pm-4:30pm
    Sunday 12pm-3pm
  • Occupy Sandy  – Rockaways: Drop-off Locations, Needs and Volunteer Info

STATEN ISLAND

NEW JERSEY ORGANIZATIONS:

  • Community Blood Services – New Jersey Blood Bank
  • NJ 2-1-1 – Hurricane Sandy response and recovery information. Scroll to the bottom for volunteer information.

 

 

 

iPad mini tomorrow?

October 22nd, 2012

So we’re wondering if Apple is going to unveil not just one but TWO new minis tomorrow: an iPad mini AND an updated Mac mini. We obviously don’t know for sure if Apple is going to debut a smaller iPad (or if it will in fact be called an iPad mini), but the rumor mill has produced photos of a supposed iPad “mini” surface, as well as part numbers for an iPad “mini” with 12 different configurations in 2 colors. And, well, the invitation for the media event tomorrow, Tuesday, October 23rd sure does hint at it: